Wednesday, July 2, 2008
{ 11:29 PM }
so t0day was the day
SugarLoaf Headwaiter
n the best thing was i woke up late!!!
w0ke up 1 hr late, shocked me awhile
so i ended up taking cab to sch
arghhh ... c0st me $15
wasnt feeling well also ... n initially wanted to pon
but went i think back
i cant. c0z i cant let my asst head run the place alone
as all the informations are wif me
n i cant let the team down
or else everything will be screwed up
i didnt say that i'll be the best headwaiter
but at least i try my best not to let things screwed up
the weather was against me also
was praying hard tat it wont rain
n yes it didnt .. thank g0d
then at 730am
went to find mR. malik
t0gether wif yiting(ahw),winnie, zihui
thx to winnie knocking like some gangster on the d0or
get me into trouble
mR. maLi* opened up the d0or
n sh0ot me, " do u nEed to bring ur gangsters d0wn to0"
n i went -.-
even before we start operation i was already perspiring
c0z we neEd to put d0wn all the chairs
as we will be having out test there
then proceed back for gr0oming check
saw mR. zaina* n he gave mE tat
orh-u're-headwaiter-for-today-n-i-
apparently-noe-wats-ur-thots-on-ssm
c0z he g0es blog hooping on us
lolx
early through the operation
was feeling giddy coz u noe im not feeling gd
only winnie noe abt my condition
so, while the first team were having their break
i went out
n all those ppl having their break quickly feed me with their fo0d
lolx .. thankz so much winnie, jeremiah etc ..
it was v funny
c0z firstly i was playing wif fire
n also playing hide and seek as mr. maLi* was over at the bar counter
n can directly c thru' the window
jus in case he caught me eating
im in dead shit!!
hahahaa ...
serious speaking
being headwaiter is quite fun in sugarloaf i mean
coz basically u do nothing
jus tat u have to be on ur toes always
n jus pray tat nothing major prob screwed up
there's actually this customer complain
but when i told him i will have his meal changed
he said its okay
pheww ~~
the v first challenge was when i found out that
one of my staff was on mC w/o informing me or yiting
was quite pisSed off
thank g0t she wasnt in major postion
2nd incident
was when my cake counter staff dropped a few cakes
n apparently i was there n i saw it
and im jus waiting for him to shout for me
but thank g0d he didnt
phew~~
n the best thing was
i have another 'extra' staff wif me
c0z i was glancing ard to see whether everything runs smoothly
until my eyes stopped at the hot counter
guess wat ?
i saw mr. nE* standing there
n selling out the food
i went 'huh .. wat is he doing ther .. wher is my staff??'
before he screams my name
i quickly asked yiting to take over the counter
n guess wat she said to him,
"mR. nE*, c0me let me take over ur position"
n i went, " wth"
n mR. nE* went. "huh. wat u say?"
wakakaka
sales was quite bad actually c0z not much of a crowd
so, i ended up send half the team out for outd0or sales
i send 7 teams out tats makes
only 10 ppl running the whole restaurant
n i think we did well enough to cope wif tat manpower
c0z i told yiting
tat we need to cover up for some of the postitons
so, yea everything went gd
i was quite blur to0 n i was helping out as waiter
supposely all glasses are to be sent to the bar
but instead i went to the steward
didnt notice tat mR. mali* was behind me
n thank g0d when i wanted to pass the glass
he reminded me tat it was suppose to go to the bar
n he continue,"u are already at half way mark"
n went," huh ..? to0k the glass n lo0k at the half way mark (of the glass)"
n lo0k at him confused
n so he said again," ur sales la, wat are u thinking?"
n i replied," orhh i thot u are talking about the glass (half way mark)"
n he laughed
wth?!?!
overall conclusion
being a headwaiter, u need to be always on ur toes
plan and organise ur roster well
it also means tat u will be the waiter.captain.counter staff.host.
every single postion
u need to noe every single job scope
n also wher are the equipments being placed
being observant and meticulous in every single detailed
ability to instruct ppl wat to do
even though its ur fren
ability to take a risk
anyway, i've learnt alot being a headwaiter
i thank whoever did appoint me tat post
even though didnt managed to hit the target sale of $1600
our sales was $1474
i was quite satisfied with our overall performance
n at least we broke the outdoor record of $600
we hit $606
n the best thing, i didnt get screwed today
weEee ~~
even though he t0ld me in the morning briefing
tat im gonna get smashed by him
hahaha
n the funny thing,
i almost forget to remove the headwaiter tag
until yiting reminded me
so when i return him the tag he said
him: eh, i thot u want to keep ? keep la ...
me: dun want la .. for wat ??
him: i promise u tat u will be the headwaiter for top table
me: huh? dun want la ... n y me ??
hahaha ...
m0st prob wont .. c0z the roster are all out wat ...
lolx
lastly, i wanna thank my sugarloaf-ians crew
for running the whole restaurant smo0thly
n hopefully our bonding will remind strong for the next 7 weeks
to all those who have come to support me
sarah,daphne who else arghHhh (i forget)
thank you v much
thankz to mr.nE* for helping me to get all the equipments
lolx
n mR. maLi* for not screwing mE up ..
thank u v muCh